Frequently Asked
Questions
What should I do in the event of a leak or flood?
The best course of action is to act immediately. Use an old bucket or pot to catch the leak, shut off the main water supply immediately to prevent further damage, and then give us a call. We’ll do everything we can do get there as soon as possible.
What Should I Do in Case of a Plumbing Emergency?
In case of a severe leak or other plumbing emergencies, shut off the main water supply immediately to prevent further damage, and then call us for assistance.
Why do faucets leak?
A leaky faucet can result from a number of different issues. Some common causes include:
- A problem in the O-ring
- A corroded valve seat
- A worn-out washer
- Improper installation
- Wear and tear
In order to determine the root cause of the issue, we encourage you to contact us to set up an assessment session.
Is a clogged toilet caused by a blocked trap or drainpipe?
A clog can occur for multiple different reasons. A clogged trap likely has debris in it, while a drainpipe could be leaky or malfunctioning.
How do I shut off the water to my home?
Check your valve. It’s usually on an outside wall of the house. You can turn it off by turning it clockwise, which will cut off the water supply for the entire house.
How often should I upgrade my plumbing fixtures?
Generally, every 10-12 years is a good time to upgrade your water heater. Drain lines, toilets, and pipes should last 20-40 years if installed correctly. However, if you’re experiencing any issues, it’s best to act immediately to minimize any potential damage.
Why is my shower pressure so weak?
A clogged shower head is usually the source of weak shower pressure. Sometimes, the culprit is a leaky valve or build up in the shower head. If you’re not sure, be sure to contact us so we can assess the situation for you.
How do I fix a clogged bathtub and sink drain?
Loose hair, soap remnants, or hair ties could be the problem. Use a pair of pliers to remove any excess gunk from your bathtub and sink. If your drain clogs persistently, be sure to get in touch with us for a comprehensive inspection.
How do I unclog a toilet?
In the event of a clogged toilet, a plunger is your best bet. Hot water and dishwater detergent can also help with a small clog. If neither of those methods works, it may be best to leave it to a professional like us to unclog it.
Why is my toilet always running?
A broken toilet flapper or a broken fill valve could very well be the source of the issue. If you suspect that your toilet is always running, get it looked at now, because excess water could mean dozens of gallons of wasted water a day.
How Do I Know If I Have a Water Leak in My House?
Look for increased water bills, damp spots, musty smells, or visible water damage. If you suspect a leak, a plumber can perform a leak detection test to identify and fix the problem.
Why Does My Water Heater Make Noise?
Sediment buildup in the tank can cause noise. Flushing the tank and regularly maintaining it can help prevent this issue.
How Can I Prevent Clogged Drains in My Home?
To prevent clogged drains, avoid putting grease, hair, or foreign objects down drains. Use drain screens, regular maintenance, and consider professional drain cleaning.
What Can I Do About Low Water Pressure in My Home?
Low water pressure can be due to various issues, including clogged pipes or a faulty pressure regulator. A plumber can diagnose the cause and recommend appropriate solutions.
How can I get an estimate?
Getting an estimate is easy. All you have to do is give us a call at (480) 349-5386. We’ll be happy to offer an over-the-phone estimate or set up an in-person assessment to determine a more accurate price.